PagerDuty

PagerDuty Toolkit

The PagerDuty toolkit enables LLMs to interact with PagerDuty via Arcade, supporting incident management, on-call scheduling, and team operations through the PagerDuty API.

Capabilities

• Incident lifecycle: Retrieve individual incidents or list them with filters (status, urgency, service, team, time range); update status (acknowledge, resolve, reopen); and reassign incidents to specific users.
• Activity and audit: Fetch log entries (the account-wide activity feed) capturing triggers, acknowledgments, escalations, and resolutions.
• On-call and scheduling: List on-call entries with optional filters and browse all schedules.
• Services and escalation policies: Look up individual services or escalation policies by ID, or list them across the account.
• Teams and users: List teams and users, retrieve detailed team info including members and linked resources, search users by name or email via fuzzy matching, and fetch the authenticated user's own profile.

OAuth

This toolkit uses OAuth 2.0 with PagerDuty as the identity provider. See the Arcade PagerDuty auth provider docs for configuration details.